Safety & Security

Safety Check-In System

AppointPro's comprehensive safety system helps protect mobile service providers with location tracking, automated monitoring, and emergency alerts.

How Check-In Works

  1. Tap "Check In" when arriving at customer location
  2. Your location and time are recorded
  3. Emergency contacts receive notification (if enabled)
  4. Estimated completion time is set automatically
  5. Check out when service is complete

Key Safety Features

One-Tap Check Out

Quick check-out even with poor connectivity

Early Check-In

Arrive 15-120 minutes early without issues

Location Recording

GPS coordinates stored for safety records

Emergency Contacts

Set up to 5 emergency contacts who can be notified about your safety status.

Contact Priority Levels

Primary Contact

Receives all alerts immediately

Secondary Contacts

Notified if primary doesn't respond

Additional Contacts

Receive escalated alerts only

Setting Up Contacts

  1. Go to Settings → Safety
  2. Click "Add Emergency Contact"
  3. Enter name, phone, and email
  4. Set priority level
  5. Choose notification preferences

Automated Safety Monitoring

AppointPro monitors your check-ins and automatically alerts contacts if you don't check out on time.

Alert Timeline

On Time
No alerts sent - all is well
15 min late
SMS reminder sent to provider
30 min late
Primary emergency contact notified
60 min late
All emergency contacts alerted

Note: You can extend your check-out time at any point to prevent false alarms.

Account Security

Best Practices

  • Use a strong, unique password
  • Enable two-factor authentication (coming soon)
  • Review login activity regularly
  • Keep your email address updated
  • Log out on shared devices

Data Protection

  • All data encrypted in transit and at rest
  • Regular security audits
  • PCI compliant payment processing
  • GDPR compliant data handling
  • Automatic session timeouts

Mobile Provider Safety Tips

Before Appointments

  • Verify customer information and location
  • Share your schedule with someone trusted
  • Keep your phone charged
  • Trust your instincts about bookings

During Service

  • Always use the check-in feature
  • Keep your phone accessible
  • Park in well-lit, visible areas
  • Have an exit strategy

Trust Your Instincts: If something feels wrong, it's okay to leave. Your safety comes first.

Emergency Numbers

  • Emergency: 911
  • AppointPro Safety: 1-800-APPNT-911
  • 24/7 Support: 1-800-APPNT-PRO

Safety Features

  • Check-In SystemActive
  • Location TrackingEnabled
  • Emergency AlertsConfigured
  • SMS NotificationsReady